Are you interested in getting outside the healthcare echo chamber? This podcast brings the voice of the consumer to the conversation. Through research and insights, we will explore key healthcare opportunities through the eyes of the end consumer:
Join us as to create the Healthcare Experience of the future.
Listen to a deep dive into consumer experience and how systems and disruptors alike are thinking about the new Healthcare Experience.
Disruptors see engagement as a leading indicator to revenue. So why does it feel so hard to execute sometimes? Join host Stephanie Douglass as she dives deep on engagement strategies.
In this episode, we connect with Eric Steinberger of Atlantic Health and get his take on how consumers think about systems and what that means for a healthcare brand. His unique retail experience gives us another way to interpret brand and think about marketing a system as a whole.
Consumers are looking for wellness solutions that are accessible and simple. They are ditching complex systems of treatment in favor of easy tools for prevention. What’s more, they expect these health tools to fit seamlessly into their day and are delighted when they exist outside of traditional healthcare facilities. So, imagine taking a preventive diagnostic test at a laundromat while waiting for your clothes to dry ... that reality is not too far away.
Join us as we hear from Emilia Morano-Williams, Senior Trends Editor, Consumer Attitudes & Technology at Stylus.
You can use this link for access to The Business Case for Empathy whitepaper mentioned in this episode.
Consumers want equitable healthcare, and in this episode, we explore the visionary leaders and grassroots start-ups leading the change:
This month, join us as we delve into the crucial topic of mental health and its growing significance for consumers. In this episode, we have a great conversation lined up for you, featuring MDRG's esteemed expert, Sondra Brown, and our special guest, Chris Hemphill, Sr. Director of Commercial Intelligence at Woebot. Together, they unravel the pivotal role of empathy in revolutionizing mental health solutions and fostering enhanced experiences for individuals seeking support. Discover how empathetic approaches can empower consumers and pave the way for transformative experiences in their mental well-being journeys.
